We are happy to accommodate returns and exchanges within 15 days on all sets that have not been opened, worn, or tampered with. Good news is that KingHair extensions come with a sample sack in the bottom compartment of the box, which you can take out to check the hair quality and color before open the main compartment. If it isn't, please e-mail us at firstname.lastname@example.org to initiate your exchange and return and we will be more than happy to assist you further.
Here are some FAQS in regards to our return policy:
1. Do you have a return policy?
2. May I return my order?
3. Why are KINGHAIR extensions non-returnable if opened?
4. How do I make a return?
5. Do I have to pay for the shipping of my return?
6. When will I receive my refund?
7. What is the return period?
8. May I return KINGHAIR extensions without contacting you or getting a RMA (Return Material Authorization)?
9. How may I contact you?