Frequently Asked Questions
  • STYLING
  • Is your KingHair real Remy Human Hair?

    Yes, KingHair Extensions are all produced with 100% Remy Human Hair, which can be naturally blended with your own hair and can be washed, blow dried, flat ironed, and curled using hot tools, just like your own hair.
  • Why is remy human hair the most popular hair on the market?

    Remy hair extensions are the most popular human hair extensions on the market due to its quality and price. Remy hair is a high quality hair that lasts up to a year with good care and blends naturally with your own hair. What remy hair means is that all the cuticles are intact, running in the same direction (at time of collection). When all hair strands follow the same direction, there will be almost no tangling and matting (if processed properly). With true high quality remy hair, the hair collected is healthy, the cuticles intact and all cuticles flow in the same direction from root to the tip.
  • Why should I choose clip in extensions vs. other types of extensions?

    Clip in extensions are very simple and easy to wear. You can put them on or take them off by yourself without costly salon appointments. Also, unlike other extensions, they do not damage your hair a single bit, which is our main concern.
  • What is the double drawn range?

    Our double drawn range means thick and voluptuous hair from top to bottom. This is in contrast to the natural ends like our own hair has, which may be thinner towards the bottom.
  • How do I know which color to choose?

    For the best color match we advise that you purchase a color ring. Each computer monitor can vary so it is best you have a complete match. If you are not willing to purchase a color ring and you are unsure on which colour will match you, please click Match Your Color. Our hair specialist will recommend one for you.
  • How do I know which length to choose?

    Our hair length depends on the different hair textures you choose. The straight hair naturally falls longer because it lies completely flat when it's measured. We measure the length of our curly hair when it is in a straight position because it has more volume for the same weight. The length of our wavy hair texture lies in-between that of the straight and curly as you can see in the below picture. This guide will help you to determine where a length will fall when placed at the top of the head. The hair will fall even longer when placed at the nape area.
  • How long do KingHair Extensions Last?

    The lifespan of KingHair extensions is determined by how you wear them and take care of them. Usually the lifespan of our hair extensions is 6-12 months, depending on how you use them.
  • Can I dye my KingHair?

    Our extensions are 100% human remy hair that have gone through its own dyeing process, and although they were constructed to accept color, we do suggest getting a professional opinion by an experienced colorist. Dyeing may lead to shortening the lifespan of your KingHair and possibly cause damage if not done correctly.
    It is less harsh on the hair when you are depositing the color than lifting the color. We do not recommend dyeing our Ombre sets as they have been processed multiple times. Due to the processing they have gone through they do not take to dyeing well. Please keep in mind, that if chosen to dye KingHair, it is up to the customers discretion and done at your own risk.
  • Can I use hot tools on my KingHair?

    Yes you can! We always recommend using a heat protectant spray. Though, like any human hair, too much heat can dry out the hair.
  • Can I use blow dryer on my KingHair?

    Yes you can! Our hair extensions can be treated just like your own hair with heating tools. Though, like any human hair, too much heat can dry out the hair.
  • Can I wash my KingHair? How often can I wash my KingHair?

    Absolutely, try staying away from shampoos with sulphate in them and use hydrating conditioners! Leave-in conditioners and heat protectants will prolong your KingHair life span.
    ONLY wash your KingHair extensions when they look like they absolutely need it! As they are not attached to your scalp, they don't receive the natural oils as our own hair does! So there is no need to wash them as often as you wash your own hair.
  • How to apply clip in hair extensions?

    STEP ONE: Make a U part on your back head that spans from ear to ear. Snap open each clip on one of your wefts.
    STEP TWO: Place the clips along the line and snap shut. Make sure it's secure.
    STEP THREE: Snap shut all the clips on the weft and make sute they are secure.
    STEP FOUR: Add another weft following step 2. Continue to add wefts until the desired style is achieved.
    STEP FIVE: Or you can add in wefts from the top (around the top of the ear) and work your way down.
    STEP SIX: Once the back is finished, you may use the single clip pieces to fill in the sides.
  • Storage/Shipping/Payment
  • When will my order be shipped out?

    As a hair manufacturer who has rich stock, we can ship out orders within 48 hours since they are placed.
  • Where do you ship from?

    Our shipping facility is located in USA.
  • How long does shipping take?

    Thanks to the efficient service of UPS, DHL, Fedex and USPS, packages can be delivered in 2-7 days.
  • How do I track my parcel?

    An email will be sent to inform you the tracking details. Or you can click Track Your Order to track it now.
  • How much is the shipping fee?

    Different country costs differently. Please click Shipping & Delivery to check more.
  • Do you ship internationally?

    Yes! We ship to every country in the world!
  • Do I need to pay customs or import duties?

    Please be advised that duties and taxes will be assessed by the importing country based on current laws governing imports. we are doing everything we can to prevent these occurrences from happening. Bear in mind that less than 10% of our shipments are held up by customs.In the unlikely event that your item is held up by customs and they require a fee for custom duties, however, it is the customers responsibility to pay any taxes/import duties.
  • What payment methods do you accept?

    We accept Visa, Discover, Mastercard & Paypal for all customers worldwide.
  • Is my payment information safe?

    We're here to assure you that your credit card information is safe with us.
    This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site.
  • Exchanges/Returns/Cancellation
  • What is your exchange/return policy?

    We accept exchange & return for unused hair extensions which are in the original boxes. For more information, please click "Exchange Policy", "Return policy".
  • How should I apply for an exchange/return?

    For any exchange or return, please contact our customer service team at support@kinghair.com before you ship the items back. They will help you to process it. Otherwise, we have the right to reject any parcels.
  • Will I be refunded the full value of my order?

    As soon as we receive your package and make sure the exchange/retrun policy has been followed, we will refund you the full payment of the items with no delay. But the shipping fee will be deducted.
  • How should I apply for a cancellation?

    Orders can be cancelled if you contact us in time after your purchase. For in-stock orders, please contact us within 8 hours the minute you finish the payment. For custom orders, please contact us within 24 hours the minute you finish the payment. Overdue, a handling fee will be charged. Orders can't be canceled once the parcels are dispatched or the products are being customized.
  • Questions and Answers from KINGHAIR Customers.
  • How long must my hair be in order to lengthen it?

    Minimum hair length for a successful application is 8-10 cm and for a full head application, 13-16 cm would be preferable.
  • Can the KINGHAIR® Extensions be dangerous during pregnancy?

    Our extensions are made with high quality Indian hair and its structure is very similar to European hair. Applying or removing extensions during pregnancy is not dangerous.
    You must however note that during pregnancy or while breast feeding hair loss tends to increase because of hormone variations. If this were to be the case then the extensions need to be removed as your natural hair would not stand the weight of the extensions.
  • Is it possible to have KINGHAIR® Extensions with a natural wave?

    All of our extensions have a natural wave however they may be styled as desired.
  • Can I apply KINGHAIR® Extensions after an illness?

    We usually do not recommend extensions right after hair loss due to illnesses or hormonal causes. Your hair should be left the time to strengthen and then you may try applying a couple of strands to see how your hair reacts.
  • Can I wash my KINGHAIR® Extensions?

    Yes,of course you can.
  • How often should I wash my KINGHAIR® Extensions?

    We recommend washing your KINGHAIR® Extensions after 5-7 wearings. We recommend you brush out your extension daily.
  • Do I need to use a special shampoo?

    No, you can use any mild shampoo or even Woolite.
  • How do I wash my KINGHAIR® Extensions?

    Wash the hair in one direction. From top to bottom. Avoid washing hair upside down in the sink. Use shampoos and conditioners that are for dry hair and add the most moisture. Wash hair right after swimming. When brushing your hair, start from the bottom and work your way up while holding the top part to keep it from shedding or stretching.
  • Can I curl or straighten my KINGHAIR® Extensions?

    Yes, you can curl and straighten your KINGHAIR® Extensions with styling tools just like your own hair since it’s made of 100% high quality remy hair.
  • Can I brush my KINGHAIR® Extensions?

    Yes, we recommend a soft bristle flat brush.DO NOT BRUSH WHEN WET.
  • Can I color my KINGHAIR® Extensions?

    Yes,you can color your KINGHAIR® Extensions just like your own hair since it’s made of 100% high quality remy hair.
    However,there is no guarantee they will come out the color you want. If you decide to color the extensions use semi permanent colors or color conditioners and shampoos. Before coloring the entire set use the tester pieces that are included with your new hair.
  • Can I use styling products on my KINGHAIR® Extensions?

    Yes, you can use any of your favorite products, but we recommend water soluble products that contain little or no alcohol.
  • Can I brush my KINGHAIR® Extensions while I'm wearing it?

    Yes, brush gently and be certain to keep your hand on the base of the extension to keep it in place.
  • How long will my KINGHAIR® Extensions last?

    There are many factors. First you want to buy the very best Remy hair, use the right products and care for it properly so they will last longer. The best hair will tangle less and not shed as much. All human hair sold for hair extensions are processed and sterilized, colored, sometimes permed and is not raw hair, it does not have the natural oils your own hair does and dries out and thins from brushing over time. Even the best hair need to be replaced. Each person is different, depending on climate, water, products used, care for the hair, brushing, using blow dryers and hot irons, how it was applied, swimming, how often washed, etc. Due to all these factors no one can give an exact amount of days hair will last. Companies that do this are misleading as each person has different circumstances. They can last for many months or be easily ruined if not cared for properly.
  • What is the difference between European remy hair extensions and regular remy hair extensions?

    Regular remy hair extensions is a super high quality human hair that is easy on the pocket book. KINGHAIR® Extensions European remy hair extensions is the finest hair on the market today. Only sold by KINGHAIR® Extensions, it is the world's best hair. It is pure luxury and you are worth it!
    KINGHAIR® Extensions sells the longest lasting best Remy hair on the market. We love hair extensions and wear them ourselves. We want the most beautiful quality longest lasting hair that money can buy. We want to look beautiful and don't want anyone knowing we are wearing extensions. No frizzy dried out hair for us or our customers!:)
  • Will my KINGHAIR® Extensions be ruined if it gets wet?

    Rain or water will not damage your KINGHAIR® Extensions.
  • Can I replace the the clips?

    You cannot replace the clips, You can purchase the clips Here.
  • Can I use my KINGHAIR® Extensions while I exercise?

    Yes, KINGHAIR® Extensions will stay in place.
  • What materials are KINGHAIR® Extensions made of?

    KINGHAIR® Extensions are made of 100% premium quality remy hair.
  • Do the extensions work with short hair or thinning hair?

    Yes, depending on how your hair is layered. Minimum hair length for a successful application is 8-10 cm and for a full head application, 13-16 cm would be preferable.
  • Can I wear more than one set of KINGHAIR® Extensions at a time and can they be different colors?

    Yes, you can use 2 of the same color for additional volume and length and you can wear different colors at the same time
  • How long are the KINGHAIR® Extensions?

    18 Inches - 22 Inches for now.You can just contact us If you need other sizes.
  • What is the texture of KINGHAIR® Extensions?

    Smooth, silky, lustrous healthy hair.
  • Can I get a different color or lighter shade than my color hair?

    Yes, You can. You can experiment with lighter or darker shades than your hair color.You can color them as you want also.
  • What are hair extensions?

    This is adding hair to your own hair by means of fusion (strand by strand), weaving, braiding, bonding, seamless, clips and more. There are many variations to all of these techniques and stylists call these by different names. I will be educating you on the most popular terms. Extensions are usually applied by a stylist but many customers are doing this at home. Human hair extensions can be cut, curled and styled.
  • What makes KINGHAIR® Extensions the best?

    One company can be better than another and sell better hair. The most important things are choosing hair and the processing. Only the best raw hair is chosen before it is treated. This is high quality, healthy and strong remy hair. This produces a higher grade of extension hair that will last longer without tangling or drying. Processing is vital. Many companies process hair differently. Different processing makes different qualities of hair. We sell the world's best hair.
    100% Remi Cuticle hair -The ultimate luxury in hair. The healthiest hair is hand picked strand by strand. This ensures all cuticles are laying in the same direction. Our cuticle hair is superior quality, soft to the touch. Long lasting and tangle free. The weft is sewn to help eliminate shedding.
  • How are KingHair® extensions applied?

    Clip ins - Clips have been sewn onto human extensions hair. You may clip these in and out yourself. Clips can be purchased from us and sewn on a ¼ pound of hair yourself or you may order Beautiful clip in extensions made by Raquel Welch already done.
  • This is my first time. What do I do?

    Choose whether you want to apply them yourself or have a professional put them in. Choose the color that matches your own hair, a length and curl pattern. There are 3 methods that can be done by your self, clip ons, bonding and seamless. This also depends on how skilled you are doing your own hair. You may want help from a friend. All other methods need a professional or someone who is skilled with this. You may also take your new hair to an extensionist to have hair added. The most important part of hair extensions is the right hair. By purchasing the hair yourself, you are in charge of this very important decision and will save money.
  • What color should I choose?

    When choosing a color to match your own hair, choose a color that matches your hair from the middle to the ends. Never buy hair the color of your out growth as that is always darker. The blending of your hair on the bottom part is most important. We sell color rings so you can get an exact match. KINGHAIR® Extensions comes in many beautiful shades to choose from. All computer monitors show colors differently so please order a color ring to be 100% sure.
  • How much hair do I need?

    Each person is different depending on how thick the hair is wanted, where it is being placed, head size, how it is being applied, styled or cut etc. Since we cannot do a face to face consultation this is a guide only. If possible see a professional for guidance.

    Seamless: We recommend 1–2 packages for thin to medium of hair.

    Weft hair and pre tipped hair: We recommend: ¼ to ½ pound for thin to medium hair. Thicker hair and fuller longer styles may need more. Pre tipped hair: 130 pieces = approx. ¼ pound. Weft hair is sold by the ¼ pound weight and not the width.

    You may need more hair if:
    Choosing straight hair since it lays flatter.
    Choosing 22” or longer since you get more hair in length versus width and fullness.
    Your hair is thick, you have heavy layers or a bob cut.
  • What is a weft?

    Strands of hair which have been sewn along one edge to create a line of hair.
  • What is the difference between regular weft and micro thin hand tied weft?

    Hand Tied: The wefts have been pre cut to approximately 10 inch pieces and have been sewn by hand to make the smallest wefting possible for the most invisible look. Pieces should not be cut or they will unravel. The smallness of the Hand tied weft is great for weaving. Hand tied hair can be cut from the weft to use for fusions.

    Regular weft: this hair is not cut into pieces but is one continuous weft that can be cut. The weft is slightly larger than the hand tied. Our remi hair regular weft is also a very flat nice small weft. Hint: To help against shedding after you cut the weft add some bonding glue on the edges.
  • Will extensions damage my hair?

    Extensions should not damage your hair if properly cared for and maintained. You must be careful brushing. If you have a tangle, hold the hair while you brush it especially if your hair is fragile. Have them redone about every 6 weeks.
  • Can I brush, curl blow dry and wash it?

    Absolutely! This is your new hair. Curl it and have fun. Though you can wash everyday you will find that your extensions hair will stay clean and curled for days. Wake up too late this morning? No problem. Your hair still looks great! This does not apply to all hair curl patterns. Deep wave and very curly textures you may not want to brush out or it can get frizzy. This hair let air dry, use a wide tooth comb if you choose and scrunch. Please note hair will dry out sooner when using blow dryers and hot implements. Air drying is a great idea.
  • Can I color or perm the extension hair?

    The great thing about our human hair is it comes with the perm in it and you can choose your color. Because the hair has been processed and sterilized we do not advise doing any more chemical treatments on it as it can easily be ruined or not come out the color you want. If you do decide to it is best to use a semi permanent color or color conditioner and not peroxide.
  • What types of products should I use?

    Moisture is the most important thing. Please do not use products for oily hair or strippers that take out chlorine or product build up. These leave the hair dry. Use styling products that are zero or low alcohol. Products for dry hair are the best. We recommend using only our hair care products. Spray in conditioners and glossifiers are wonderful for the ends.

    You may go in swimming pools and hot tubs. It is best to wash hair right after swimming. Avoid getting hair in salt water as the salt can take all the moisture out of the hair and it tangle. Never braid your hair and go in salt water. It is best to wear it down. Add a spray in conditioner after swimming.
  • Will anyone know I am wearing them?

    No one should be able to tell. Choosing the right color and curl pattern is important. With the right application you'll know they are there but no one else will.
  • What color do I choose?

    We provide color charts and sell color rings for each brand so you can choose the perfect color for you. When choosing a color choose a shade that matches your own hair or slightly lighter. Match the middle and ends of your hair and not the new outgrowth. *Colors may be represented differently on different computer monitors.
  • Should I choose straight or wavy hair?

    Straight extensions are nice for straight styles that you do not wish to have much curl. Body wave extensions are so versatile because they can be worn straight or curled. They are fuller due to the wave.
  • How much hair do I need?

    One set is usually enough. You may like more than one set of clip ons if: you are going quite a bit longer than your own hair, your hair is thick or you have a short haircut. You can add as much hair as you like making your new hair extensions as thick or long as you want.
  • Are KINGHAIR® extensions hard to put in?

    Easy to apply extensions are do it yourself and fun to apply. At first you may need a little help but in no time you will be putting your hair in and out in minutes. The clips are very secure and easy to put in. You do not have to be a stylist and can do this in the privacy of your own home. Each brand comes with easy instructions showing how to apply the hair. You can view our videos to see how to apply them.
  • Will KINGHAIR® extensions damage my hair?

    No, they will not damage your own hair. Clip on extensions are a great alternative to weaving, braiding and adhesive hair extensions, which can damage your own hair. Clip ons can give your head a rest and help healthy hair grow.
  • How do I care for my new KINGHAIR® extensions ?

    Easy! Each brand comes with care instructions. You will shampoo and condition with a mild shampoo for dry hair. You do not have to do this often. Extension hair does not get as dirty as your regular hair. The less you wash them the longer they will last. Use a leave in detangler or glossifier. Use only low settings on curling irons and blow dryers. *Let hair dry naturally if you can. Caruso steamrollers are great for extensions because they add moisture to the hair.
  • Can I wear my KINGHAIR® extensions to bed?

    We recommend taking them out before your go to bed. This keeps the hair from tangling while sleeping and they are easy to put back in. The great advantage to clip on extensions is being able to take them off at night.
  • Can I cut my KINGHAIR® extensions ?

    Yes, you can cut the extensions. The hair tends to be a bit thinner towards the end of the extensions just like real hair grows. We recommend giving them a trim or cut to get the style you are looking for and to clean up the ends.
  • What products should I use on my hair extensions?

    Use only KINGHAIR® Extensions products on your hair extensions. Our products are made specifically for hair extensions to not dry them out and all shine and mositure.
  • Will hair extensions work with real thin hair?

    Yes, depending on the severity of the thinning. You will need enough hair to lie over the top of the weft and clip to cover it. Backcombing the hair above the weft can help hide the weft and clip. Backcombing and hair spraying the hair where you will attach the clip helps make the clip even more secure.
  • Can I make highlights and lowlights with clip on extensions?

    Yes, this is also a great way to save your hair from the damage coloring can do. Choose 1 set of clip ons to match your base color and choose 1 set in a shade lighter for highlights or darker for low lights. Clip them in alternating the colors.
  • Will people be able to tell that I’m wearing extensions?

    Provided you choose a style and colour that matches your own hair, the extensions will look totally natural and no one need ever know except you and perhaps that special someone who is allowed to run their hands through your hair. On the other hand, if you're going for an obviously fun, funky look for a party or for just to enjoy a different buzz, then of course people will be able to tell - but only because you want them to.
  • How long does my hair have to be to have hair extensions?

    4-5 inches but the nape of neck hair can be a little shorter 3 inches minimum.
  • Will my hair look natural?

    All our extensions are custom-made for you. For Real hair, we keep detailed records of your colour and order the hair in for each individual client. For fake hair we blend all of our hair in front of our clients for a truly natural effect, we take great care to blend in a range of both highlights and lowlights into each head of hair we work with, so that your extensions have exactly the same depth and reflectiveness of any natural head of human hair. All this makes your extensions truly undetectable from the real thing
  • Will Extensions damage my hair?

    This is a commonly asked question. When extensions are applied properly there is virtually no reason why they would damage your hair, and to this end thousands of women have used extensions to grow their own hair to a desired length with no adverse effects whatsoever. However, that is not to say everybody's hair is suitable for extensions. At Lucinda Ellery we take the safety of your hair very seriously and take every reasonable precaution to ascertain the suitability of your hair before commencing with the extensions. This includes a free consultation and free test extensions as well as complimentary check up appointments while you are wearing the extensions. Everybody experiences normal hair shedding, don't worry, this is entirely natural. You will notice on your hairbrush, whether you wear extensions or not, that you shed between 70 to 100 hairs a day - adding up to around 3,000 hairs a month or 36,000 a year. It seems a lot but on average we have at least 100,000 to 150,000 hairs on our heads alone, so this rate of growth and renewal is entirely normal.
  • Can I just add highlights?

    Yes. This is a very effective way of enjoying extensions and you can choose instant colour that your hairdresser might otherwise feel would be too damaging to chemically apply to your own hair. With extensions no harmful dyes or solutions are used and you can either opt for subtle highlights and lowlights or even bold neon's, reds, blacks, blues, yellows, pinks, and greens - whatever you want, really. Hair extensions are a great way of achieving a bold new or natural colour
  • Should I give my hair a rest between extensions?

    There is no need if they are properly applied and removed, so your own hair remains undamaged. Most people prefer to have their extensions removed and replaced on the same day, so their hair continues looking as good as ever.
  • What about sun and salt-water damage?

    Treat your extensions exactly as well as would your own hair and they should not suffer during daily wear.
  • What happens if I don't like my new extensions?

    This very rarely happens, but if you are unhappy we will be always here for help. We offer free exchange and return service as long as the hair extensions are still in good condition.
  • Why is real hair more expensive then handmade hair?

    When the desired length is around 10 inches there isn't a great deal of difference between the two costs but as you start to think about long lengths, real hair can cost around double the price of fake hair. The main reason for this is that fake hair can be produced in a relatively short period, whereas real hair has to be grown for years thus making it an expensive commodity.
  • Won't all those extensions be too heavy for my own hair underneath?

    If they are applied correctly there should be no problem whatsoever. A good technician will balance the weight perfectly, taking a section of your hair and adding an extension of equal weight, resulting in a completely balanced natural look. It is surprising how quickly you get used to having a gloriously full head of hair.
  • Will my scalp still be able to breathe naturally with extensions?

    Our KINGHAIR® extensions are fitted close to the hair roots and scalp but do not block them, so you will be able to feel and touch your scalp as normal.
  • Do I need to buy expensive shampoos and conditioners?

    For KINGHAIR® extensions most shampoos and conditioners are fine to use, however, those that contain proteins should be avoided.