We are happy to accommodate returns and exchanges within 15 days on all sets that have not been opened, worn, or tampered with. Good news is that KingHair extensions come with a sample sack in the bottom compartment of the box, which you can take out to check the hair quality and color before open the main compartment. If you are not pleased with it, please e-mail us at firstname.lastname@example.org to initiate your exchange and we will be more than happy to assist you further.
Here are some FAQS in regards to our exchange policy:
1. Do you have an exchange policy?
2. Can I exchange my purchase?
3. Why are KINGHAIR Extensions non-exchangeable if opened?
4. How can I exchange my hair extensions for the right color?
5. Do I have to pay for the shipping of my exchange?
6. When will I receive my exchange?
7. What is the exchange period?
8. May I exchange KINGHAIR Extensions without contacting you or getting a RMA (Return Material Authorization)?
9. How may I contact you?